iPads to replace flight manuals for pilots on major US airlines

26 August 2011


When I was writing iPad for the Older and Wiser, I was surprised to see that Alaska Airlines was replacing its flight manuals with the iPad. Now, the Guardian reports that United and Continental are also going paperless thanks to the iPad, and American and Delta airlines are testing the technology.

There’s a lot of money at stake. The Guardian reports that switching from 38lbs of paper to adopt the 1.5lb iPad will save 326,000 gallons of jet fuel each year, and 16 million sheets of paper. There’s no announcement as to how many back injuries it will prevent, by avoiding the need to lug around all that paper. The investment should pay for itself in five years, with $5 million being invested in iPads and $1 million being saved each year, which is an admirably long term investment in an uncertain economy.

To make sure there’s a failsafe, the pilot and copilot will each have iPads, so that if one fails, the other should still be available. If both fail, then information can be radioed to the cockpit. Unless the radio fails, I guess.

I’m not sure how I feel about this move. Given the amount of documentation that accompanies a flight, I imagine an iPad could make it much easier to find important information quickly, and the backlight might make it easier to read in difficult circumstances. But there’s something reassuring about the fact that a book never crashes or runs out of juice. I’m a fan of the iPad, obviously, but you can’t beat paper for accessibility. That said, the Federal Aviation Administration in the US insists that extensive safety testing is carried out before the iPad is introduced in the cockpit, and I’m sure they are used to dealing with much more sensitive systems than the iPad.

Unless the iPads are locked down to prevent new apps being installed, pilots will need to resist the temptation to install games. Here’s hoping that the only angry birds the pilots see while flying the plane are through the cockpit window.

(The picture is a press photo from Alaska Airlines, showing a pilot using an iPad in the cockpit. This photo was issued in May 2011 when Alaska Airlines became the first airline to use adopt the iPad for flight documentation.)

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How will Steve Jobs resignation affect Apple?

25 August 2011


Steve Jobs (pictured right in 2010) has stepped down as CEO of Apple, but will continue to be chairman. While Apple argues it will make little difference to the company’s operations, the stock market disagrees. The BBC reports that Apple shares fell 5% in after-market trading on the Nasdaq, and fell 4.1% in the secondary listing on Frankfurt’s stock exchange. The BBC also implies that a 4.1% rise in the share price of HTC and 3.2% rise in Samsung’s share price are also related to Jobs stepping down.

Apple has a talented team, including British designer Jonathan Ive who led the design of the iPod and the iPad, so the company remains in a strong position to innovate and grow. But many people, including many shareholders, perhaps, believe that a lot of Apple’s vision has come from Jobs.

'Revolutionary' is a word that's overused in technology PR and journalism, but Apple really has transformed entire industries under Jobs' leadership. The company has completely transformed the music industry, to the extent that Apple is arguably the most powerful company in the business, making huge amounts of money from the hardware and being one of the leading retailers for downloadable music.

Apple ignored the conventional wisdom on how the mobile phone market worked, and changed the game there too. Before the iPhone, handsets were free and operators got most of the money. Now, many people are willing to pay for an iPhone, and a huge chunk of the money in the industry goes to Apple, for both the hardware and the apps on the phone.

Apple has also dramatically reinvented the software industry. The app store model has changed the way that people discover and buy software, and has also made them much more likely to do so. People who wouldn’t enter a software or games shop are happy to buy apps, and a whole industry of amateur app developers has grown up to create those apps, some of whom have become fantastically wealthy.

Apple has also led the way with tablets, inspiring lots of other companies to try to emulate the success of the iPad. Now it’s a huge success, it’s easy to forget that a lot of people didn’t understand the point of the iPad when it first came out. It was a big iPod, or a computer without a keyboard: it seemed to be neither one thing nor the other. I didn’t get it until I tried one, but when you try one, you see how easy it makes it to do the things you usually do with a computer, and how enchanting the whole experience is. I’m a huge fan of the device, so much so that I’ve written a book about the iPad.

Apple hasn’t always been first to market with its ideas. There were MP3 stores and software downloads before Apple, for example, and there were portable music players before the iPod (including the Rio, which I reviewed for Making Music in 1999, and which could store an amazing 30 minutes of music by default). But being first to market isn’t always the most important thing. Apple shows that you can take existing ideas and improve them, design elegant products, and customers will follow.

Jobs will stay on as chairman of the company, so it can continue to benefit from his vision and ideas. Freed up from the day to day responsibility for running the company, Jobs will be free to focus his energies purely on generating ideas and helping to direct strategy. For a company led by sometimes daring ideas, this could make Apple even stronger.

(Photo of Steve Jobs courtesy of Matt Yohe, via Wikimedia Commons).

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iPad for the Older and Wiser: book trailer

09 August 2011


Here's a short film my publisher has made to promote our book iPad for the Older and Wiser, which is coming out in September. The video starts with an introduction to the book, and then covers my five top tips for getting the most out of the iPad, especially picked for the Older and Wiser audience.

The video was made by the marketing and media team at the book's publisher, John Wiley & Sons, and they've done a fantastic job of creating this film. Hope you enjoy it! I didn't write a script for it, so I was improvising, which probably made it harder to edit. Next time, I'll definitely write a script.


Meanwhile, the book is going through the last stages of production. I've finished proofreading the pages and checking the index, so the next time I see it, it will be as a real printed edition. Exciting times!

You can order your copy now (it's an ideal Christmas gift for relatives with an iPad too!) to benefit from Amazon's pre-order price guarantee, which ensures you'll pay the lowest price Amazon offers from your order until the publication day. The book will also be available in all good bookshops.

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Five questions journalists should ask themselves following the Internet Explorer IQ hoax

04 August 2011


Yesterday, the BBC was among many news outlets that was fooled by a press announcement made by an organisation calling itself "Aptiquant", which claimed that people using the Internet Explorer web browser had lower IQs than those using other browsers. The announcement claimed the result was based on administering IQ tests online and then looking at the browser the test participant used. It was all utter cobblers.

As the developer behind it confessed, it was just a prank he set up to raise awareness of the problems Internet Explorer causes web developers. In that sense, it's not really a particularly well set-up prank, because the story attacks the users instead of the browser designers. And it doesn't make much logical sense either: I'd actually expect the average IQ of IE users to be lower than that of other browser users because IE is installed by default on most computers, and other browsers must be installed by a reasonably clued-up user. There's not necessarily a link between IQ and computer literacy, but a mass market browser that's installed by default is bound to represent the average web population, which would have an average IQ. I wouldn't be surprised if people using Safari, Chrome and so on had a higher average IQ between them, because they aren't representative of the general population, and are skewed towards those with more intellectually demanding jobs (IT, web design and so on).

Anyway, the BBC published a story announcing it was all a hoax. When putting together its story, the BBC consulted Professor David Spiegelhalter of Cambridge University's Statistical Laboratory, who said: "I believe these figures are implausibly low - and an insult to IE users." The implication in the BBC's follow-up story is that they did their job because they included his alternative view in the write-up.

But is that good enough? They had two sources: an unknown company that issued a press release claiming IE users are dim; and a respected statistical scientist who said he thought the data was "implausible". Instead of believing the scientist and spiking the story, the BBC believed the press release from a company it had never heard of. The company didn't even really exist, it turns out.

So here are some questions journalists and bloggers should be asking themselves following this hoax:
  • Does everyone have an equal right to coverage in my publication, or does the credibility of the source matter?
  • Is it more important to publish the truth, or to publish a balanced report?
  • What do I take responsibility for when I attach my byline to a story?
  • Does my publication have to cover everything, or can I spike stories I don't believe are substantiated?
  • Is this really news?
Feel free to leave your thoughts on this below. For tips on handling (legitimate) press releases, see my article Don't Believe the Hype. For tips on designing websites for a whole range of browsers, including the love-it-hate-it Internet Explorer, see my book Web Design in Easy Steps.

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